AIM Realty, Inc.

TOXIC MOLD. DO NOT MOVE INTO 20931 SWEET BLOSSOM LANEThis company should be sued and I hope they do. Putting families health in jeopardy. Absolute criminals. Beyond everything else this company put us through, the house we were living in had a huge unknown leak under the house which caused terrible humidity problems and a huge toxic mold infestation. Maintenance did not find the leak on multiple occasions, I did! It look them MORE than a month to get us out of the house, took weeks to respond to maintenance requests and emails. The mold harmed myself and my 3 children. We were paying thousands of dollars in utility bills due to the hot water heater running constantly and the water runny constantly due to the leak, they refuse to pay us back for any of it. The mold ruined nearly everything we owned, everything smells like mold. We have been out of the house for over a month and we are still cleaning our stuff since we aren’t rich and can’t replace everything that was inside the house and garage. This company’s neglect harmed our health, destroyed our things, and provided no reimbursement. A lawsuit is coming. This company needs to go out of business.

If I could give no stars I would. AIM Reality are the absolute worst. Our fence got damaged from the hurricane Beryl . I reported it numerous times with no response. They finally sent someone to look at it months later after my wife went to their office to pay our rent and complained. That was in October mind you that the hurricane was in June-July. Fence still to this day has not been fixed.over the weekend one of the springs for the garage door broke. We reported it and was told that we had to pay 75 dollars that they call a repair deductible to have someone come out to look at our door . We paid it. They never sent anyone out to look at the door. I had the door fixed and let them know I paid 350 dollars out of my pocket plus the 75 dollars they wanted to send someone out and was told I did not have authorization to have the door fixed so they will not reimburse or pay anything. I sent them the receipt showing I paid it from a reputable company but they refuse to honor it. DO NOT RENT FROM THIS COMPANY THEY DO NOT CARE ABOUT THE PROPERTIES. We have never been late on a payment and they have increased our rent every year on us. This is not a good company and all the people that work there are very rude. Stay as far away as you can from renting anything from them.. I give a negative 3 rating…

Awful leasing company. I had paid them to send out a contractor to fix our broken microwave. After 4 weeks with no communication from them or the contractor, I was told that the part we needed was no longer available. The leasing company said they received no communication from the contractor about this, and never followed up with this issue. They refused to provide a temporary microwave for us even though we’ve been out of one for 4 weeks counting. I would avoid this company at all costs and think twice about renting any properties from them

Terrible company to rent from! They don’t fix issues with the homes they rent out. I had holes in the floor and they wouldn’t come to fix. I went without a stove for over a year! I emailed and called for them to fix and they never responded. They only worry about receiving the rent and don’t fix the issues in the homes they are renting. The workers are extremely rude and have an attitude when you ask them to fix anything and still don’t come to fix! DO NOT RENT FROM THIS COMPANY!! They should be reported to the better business bureau.

AIM Realty Management is a complete scam! They lack communication, professionalism, organizations, and most of all customer service. I lived at one of their properties for 4 years, and in that time, I received nasty voicemails, rude telephone conversations, and they didnt even send me a renewal lease my entire last year in the home (after we inquired about it several times)!! I have been gone from the company for 3 months and they still have yet to send my deposit; they didnt even send me an itemized list of deductions until yesterday!!! The Texas State Property Code states they have 30 days to send either my deposit or a list of deductions and I am finally getting a bogus list after 3 months. PLEASE AVOID THIS COMPANY AT ALL COSTS!!!

I have been calling for days about a property listed by AIM. Every time I call no one ever answers the phone. Then Ill get a text from Rose that they are driving and request for me to text, only to say get with a Realtor to see the property. Im not currently working with a Realtor so on to the next one but they arent being very helpful by not waiting to show the property how does this help the Landlord or a renter.

I am completely disappointed with Aim Realty. They are completely unaware of the harm that their properties do to the general community. They do not listen, and hide behind the owners of the homes that they represent. I would never, ever recommend this business to anyone. They always plead innocence and even ask you to stop contacting them because they do not want to hear from you anymore. Ridiculous.

I just wanted to share my experience. Please do what you want with this info.I have recently fallen ill with a rare illness. I had to leave the workforce and go on long term disability to take care of myself. Due to my years in the corporate workforce, I am fortunate enought to have a reasonable LTD income. I recently moved from Las Vegas to the Houston area to receive proper healthcare. Unfortunately, I had to sell my home in Las Vegas, breaking even. Nothing to show for it. My wife & I are renting an AirB&B here in Houston until I find a place to rent. We found a home we like and within our budget. Unfortunately, AIM is the property management company for this property. I filled out the very extensive application and submitted the fees for me, my wife and my two small pets, a cat and a dog. Yes, each pet is required to pay $20 each for an application fee. Humans are $50 each. We paid $140 total. I have a credit score of 794 and an unblemished history spanning 30 years of on-time payments to landlords and mortgage companies. I have zero revolving credit debt. My wife has a 706 credit score and zero debt. My limited income is more than three times the rent as required. All that said, we were denied by this company with zero regard to our excellent credit history. We worked with an agent too. They refused to call and discuss our case with her by phone. The whole process was very impersonal and unprofessional. It was a cash grab and nothing more. Obviously, the application fees are non-refundable. $140 gone and nothing to show for it. This company can do very well with this business practice. Beware.

Joke of a property management company. Run as fast as you can regardless if you are a tenant or an owner trying to have your property managed. Excuse after excuse from extremely rude people. I could write a book with documentation to back up my claims.

I’m definitely shocked by all the one star reviews. I have rented from AIM since 2021. I haven’t had ANY issues with them. The repair line does go to a voicemail but I leave detailed message of my issue and I have always gotten a call back within 24 hours. The call back is always from person they are sending out to make an appt. I have had to get a hot water heater replace, leaking toilet, a garbage disposal repaired and ac thermostat replaced. All were done in a timely matter. I did have to pay a deductible for them to come out but that was also listed in my lease. I have had the most contact with Ms. Rose she is a sweetheart and very professional. I have never stepped foot in the actual office and I have never had issues with getting in touch with someone via phone or email. I will continue to recommend this company as they have been the easiest to deal will Compared to prior companies.

AIM REALTY COMPANY ARE FRAUDS,THEIVES,LIARS.From the day my father moved into the property they did not adhere to the terms agreed upon before a. After my father took up residents.The first of these broken promises was the fence incasing the back yard that was in shambles befor he moved in.the fence was falling down literally dry rotted or an missing bords.That was noted in paperwork that said issues befor taking residence.yrs later the gate is still falling down an accessible to public.Thehome located in katy,TX 3327 silverside Dr77449 the owner an aim have failed in maintaining g a healthy ,safe environment for my father a 77yr old disabled veteran.He suffers from dementia and due to the sever mold issue his doctors have stayed this could have added to his lung an memory worsenedwhom had paid his rent on time for as long as he lived in the home.The home is infested with rats to the Point you cannot walk or go into kitchen without being greeted by a rodents there is infestation of bugs you name it.we have tried our best to control that issue to no avail.The home is growing black mold there is numerous water damage due to leaks not fixed by owner or fixed an nit repaired to prevent other issues to wirsen conditions in residents. my fathers healthy has declined.for the past 3 yrs my father has not had a lease contract sm has tied to move from the home numerous times.each time out realtor found decent properties AIM REALTY purposely blocked any attempt for him to move by not sending his rental verification to my father for his records or the realtor to submit to future landlors or respo ding to fax,email from the owners or rental properties found.they said the only way to get this info was submitting a form well that was done multiple times an they wither didnt answer or if they did they would make sure to not send in vidal information to obtain better living conditions at a new property. If they did respond they made sure to include a side not of the tenant had not submitted a 60 day notice to move out.Well one cannot submit a notice if the person hasnt found a property to move to.which is why one ask for rental verification so prospective landlord can review history of said individual.our realtor has forund 30+ homes an all were lost due to aim an their lack of professionalism to there tenants.they basically entrapped my father into staying g by not providing him the essentials to move on.not only did they not respond to notices or fax in regards to rental info they would say we didnt get it.all thru the pandemic we searched an up to this day an because of them we havent had an chance to move on.now they are kicking my father out after he reported the mold they gave him less then 30 days to move an now with the market the way it is its 10×more difficult to find anyrhjbg.Not to say that some of the people in the office are helpful with in their limits because aim has made difficult for anyone to conduct business.i will be submitting pictures to show the medications an for supplements meant to help my father have been destroyed an little has been done thousands of dollars lost.i guess they think its ok to ignore a tenant trying to leave after many attempts to get them to get the rats out do maintaining on the property. The home is abhorrent an no one should be subjected to this treatment oh now aim wants to reach out after they refused to let us an dont take calls or answer emails lets post those email n see how soon they answer the photos picture are from the home I listed the address for 3327 silverside Dr katy tx 77449 the entire master bathroom. Needed to be gutted toilet,yub,floors n walls the other photo shown is of another water leak that shouldve been repaired n that from their own contractor n mine.the bathroom likely not being fixed I will show anyone the photos n u compare the home is a death box n owner is trash ask any of the neighbors they will tell u aim or owner cant keep tenants in this property c

AIM realty provided the worst rental experience ever. They are rude and unreasonable. For example: the breaker box was inside of the closet and was arcing every time the ac started. They sent an electrician out that told me that the breaker box needed to be put outside or it may burn down the house. My concern was that my children were home during the day and I was at work. When I called to ask questions I was told that the electrician should not have told me that.Then there was an issue with the owners suite flooding every time there was a heavy rain. It took AIM and the owner over three years to make repairs to the floor. You ask why I stayed so long. I had a three year lease. After the house was leveled no one returned to repair the dry wall or the carpet.In conclusion this is the worst company to get involved with and they should be shut down.

Updating my experience since we moved out. We had a great experience! AIM made the whole experience easy for me. I was a first time renter and they were so patient with me. If we had any issues they took care of them in a timely manner. Everyone was very kind! They guided me through the move out process and made everything easy to understand. I would definitely use them again if they will have me!

Ive been a tenant for 3 years without issue until today. I can confirm they do not care about your issues. Listen to the low ratings. A refrigerator--something that everyone needs--they wont even send someone to look at it. Our fridge is functional but after hurricane Beryl has emitted a horrendous smell when plugged in; so its clearly something internal. We CANNOT use it. They wont even look at it. When they get new tenants will they replace it? Obviously they would. Current tenants? Screw us.Dont do it. Most responses to these reviews on their part are also clearly bots: shows how much they care.

“Professional Property Management” is a MAJOR REACH. Both individuals that were involved in our application process were unprofessional and uncommunicative. Emails had little, if any, punctuation. Documents were sent to the wrong people (like my employment verification being sent to my landlord) all with little to no updates as to what was going on in the process. Had to ask all questions and initiate all conversations to have any idea as to what was happening/what was needed and then when the “application processor” DID decide to reach out she was rude and wanted to rush/have things done on her time.At one point we requested a phone call and her response via email was “email is better, I have high volume right now.” Keep people updated and we wouldn’t be requesting a call. Overall everyone we’ve dealt with has lacked professionalism and customer service skills. After seeing all the other reviews horror stories it looks like we dodged a bullet.Edit:I recommend EZ Home Rental, they have been amazing. Applied on 6/26 and was in the home on 7/1

AIM realty management would never be suggested by me to represent me in renting a home or finding a home. You will do much better going to a different place.

I have had Aim manage 3 of my rental properties in Houston and I highly recommend the company. Aim has the staff that takes care of your HOA violations, your evictions, your new leases, lease renewals, your statements, and your repairs. They give you excellent service. I believe all owners should be proactive to check, inspect and upgrade their properties and Aim is the company that can do it all. This company has given me a peace of mind. And the staff are beyond helpful and caring. Thats why in the past I have moved away from other management companies and turned to AIM. I am loyal to Aim Realty and will always be. It stands apart from other companies. Hope you give them a try. You will never look back.Bernadette A. Redano

I used AIM Realty for 20 years as my property manager and have only positive things to say about their professionalism and keeping my property nearly full for two decades. I also used them to list my property and my duplex sold in just 2 weeks...so a high-quality organization from top to bottom.I would highly recommend AIM Realty for property management or selling a property.

We rented a house with AIM Realty for 6 years, very satified with staff and service whenever we had any issues which where minimal. We finally moved into our own home but are grateful to have rented the home with this company. Will recommend to family and friends

I recently viewed a home in Tomball for rent by Aim Realty, Inc. Located at 10222 Berrybriar Ln, Tomball, TX 77375 The home had rat droppings on the kitchen counter, the kitchen cabinets were not closing they remained open even if you pushed them to close, the bathtub in the 2nd bathroom had not been cleaned their was hair in the drain. The toilet bowls in both bathrooms were filthy. The garage would NOT OPEN at all their was no way to make entry to the garage. The backyard was a mess with open wires cut.

Ive been a client for two years now. AIM is a basic cookie-cutter business, there is nothing special about it. Their customer service was a bit shaky at the beginning but they have gotten a bit better. Dont expect 5-star service because they do not go above and beyond.

Rose Botto was my realtor and she probably looked at over 100 houses with us. While we didnt go with one of the houses that is part of the Aim team, Rose helped us get into the house of our dreams. She worked tirelessly to make sure we were happy. 10/10 will use Aim Realty services again.

Do not use AIM realty if you are needing to find a rental anytime soon. their agent Rose Botto was very rude & unhelpful. Realtors usually want to sale or lease their clients homes , not sure what she got into the realty business if you are not going to be a courteous & helpful. She is not reliable or willing to show a home.

I have been renting a property managed by AIM Realty for almost 4 years now. The service is straightforward and clearly outlined by the lease documents. They have followed up with me regarding all of my questions in typically less than an hour, including after-hours maintenance when the air conditioner stopped working and when the toilet was leaking into the wall. Its difficult to be a renter because there is so much out of my control, but they have been a great company to rent from.Im not sure what other tenants experiences have been like, but my best advice is ask questions and be straightforward. Communicate clearly via email - follow up with a phone call if needed. Typically, theyll get you straightened out before the end of business.Special shout out to Barbara, Rose, and Noe!

My familys first experience with AIM was 12 years ago and weve just recently had the pleasure of working with them again. They are just as reliable, professional, and trustworthy as they were in 2010. The current housing market is the worst Ive ever seen. The team at AIM helped us navigate a difficult situation with efficiency and genuine concern. I highly recommend AIM Realty to homeowners for representation as well as renters for their housing needs. We love the team at AIM!!

There is nothing that makes them stand out from any other management company. Getting them to fix anything will takes weeks! I would also like to add every time you call them for a repair they take $50.00 out of your deposit. The few people I know that rented through AIM were shock to find they lost there deposit. I gave them a check and the scan they sent to there bank was blurry so the bank shot it back and now I get a money order and its just a pain. And they made me pay the return check fee!

I have lived at a property managed by AIM Realty for the past 5-6 yrs and I must say that it has been nothing less of an awesome experience with the management team. There were times when I had emergent situations and they were there with understanding and helped me through those times. They work with you through any and all situations. It definitely has been a pleasure living in one of their properties.

So incredibly disappointed. We moved here from Miami, FL for a job opportunity my husband received. Before we moved in, we were given a list of repairs to the home that AIM planned to complete, including repaving the driveway. Weve been here for nearly 7 months and now theyre saying that they are not going to repair it at all! It took nearly 2 months of almost daily phone calls and emails to get a hole in the sidewalk next to the garage door filled, and even after our son was injured as a result of tripping in the hole, they still took their time.On the night we began moving in, our next door neighbors came over to introduce themselves and warned us that the previous tenants had had bed bugs. This was a HUGE concern, as we have three small children, but AIM assured us that it was not bed bugs, it was fleas, and the house had been treated accordingly. Lo & behold, we are currently dealing with bed bugs. AIM refuses to pay for the treatment, claiming that we brought the bugs. Not only are they insisting that we pay for the treatment, they are requiring that we use a company that they approve of, instead of allowing us to get estimates and chose for ourselves. So were going to be out over $1000 for a problem that was there before we moved in (the exterminator they sent out for the initial inspection confirmed that it was likely that the bugs were already in the house, as the baseboards in several rooms are infested).

I have been a long term renter over 6 years. I have water damage since before Harvey that I let the company know about and was not repaired, then it got worse after Harvey. Now a year later after multiple times contacting the company they still have never fixed it. Then I made them aware of a running faucet and the repair lady admitted she forgot to reply to me after I checked on it. So a week of my water running because of her lack of correspondence. I am now choosing to move because of the lack of repairs made to my house and they are trying to get as much money out of me as they can before I leave. They do not care about their renters or making timely repairs. I would avoid dealing with any property that uses AIM.

I was a tenant who rented through AIM. I was going through a divorce and needed to move quickly. I veiwed the townhouse and though it needed work, it had potential and met my immediate needs. i was promised every thing would be taken care of, and if i signed and returned the lease by the next day, they would let me move in in a few days. the lease was emailed to me the next day, i signed and emailed it right back as well sent my money order. i did have a realtor helping me, they agent form AIM asked if I would take a 18 month lease, even though i we asked for a 12 month. She and I both told them No thank you. Nothing was ever fixed that i was promised, I had constant problems with the AC, no one ever came to look at it. I just got transferred around.Long story short, when my year was up and I gladly moved out, i was informed that I had signed a 18 month lease, and they are now billing me for the 6 months as well as for repairs I had been requesting and never received! These people have no ethics and lie to you all the while! I feel they really took advantage of my situation and frame of mind when I was moving in. I will never trust a company again.

I lived at an AIM Realty property in Brookshire Texas for 2 years. I have never had such a positive experience with a rental company. I want to especially thank Kim and Barbara who were always professional, kind, and efficient with all my requests and needs. Always positive and reasonable. AIM was easy to work with and understanding. Thanks for a great two years! Cheers!

This has to be the worst management company in the state. I rented from them for 2 years. My rent was never late and I left the house and yard in better shape than when I moved in. They kept half of my deposit for flea treatment that was unnecessary and for replacing smoke detectors and stove drip pans that were in the house when I moved out.They never make any repairs to the house and when they do, they are performed shoddily. I had a guy come in to repair a hole in the hall floor and he did not put the carpet back down correctly and I was charged for repairing the carpet. AIM said they have no record of the floor being repaired therefore it is my responsibility.I spent several hundred dollars on trees, shrubs and landscaping as well as several hundred more inside the house, repairing things they would not repair.I have rented houses all over the country and have always gotten 100% of my deposits back, including pet deposits.If I could give the zero stars, I would. Please be warned, do not rent from this company. They treat their tenants worse than animals.

Terrible, terrible management company. The house fell apart around us and the management company staff is unresponsive and very rude. Almost every issue had to be escalated to the owner of Aim to get resolved. He is a nice enough guy, but the office staff is very difficult to work with. The back brick wall completely fell off of the side of the house and it took months to get someone out. The house was sinking, so there were huge cracks between the floor and the wall. We had rodent and bug issues because of it. Luckily my my husband is very handy because Aim did nothing and said those were our issues to resolve. We had to seal the cracks and pay for extermination even though issues were due to major structural issues. But they still raised the rent every year. Complete slumlords.

Me, my husband, and my kids had rented this house in February 2020. We was under the impression that everything was going to be fixed by the time we moved it. Come to find out nothing was done in the house. We had to email and call just so the stove, dishwasher, kitchen sink, master bathroom blinds, master bathroom faucet and be replaced because they wasnt working or because they were leaking. We had hell because they really didnt wanna do anything because they thought things were in good condition. We had to wait a week or so for everything to be done. Then we had a leak in my kids bathroom that led to my daughters room. We emailed about that and it took them a couple of days to come out and see about that. So when they came out the leak was in my daughters room in her wall. So when they found out that they had to cut the wall open to get to the leak, so when they did that we found out that it was also molded so she couldnt sleep in her room until they came back to fix it. They Aim workers and the owner are all lazy and dont wanna do their jobs. We asked for a Credit and the woman told me that someone tried to contact me about it. I HAVENT RECEIVED A CALL OR EMAIL ABOUT A CREDIT AT ALL. So now they wanna offer us $150 credit. We didnt stay in the house while all of this was going on and we couldnt enjoy the house. Funny things is we found a bag of weed in the kitchen when we finally was able to stay in the home. This is horrible business.

I had a HORRIBLE rental experience with AIM Realty Management. I had several repair issues with the house I rented from the day I moved in until literally the day I moved out. When I first moved in, I realized there was a major mold issue in the house. I was accused of causing the mold after having lived there 3 whole days. We went back and forth with this issue but it was only after I consulted with an attorney regarding my rights as a tenant that AIM Realty decided to make any repairs.I have never encountered a business filled with so many disrespectful, unprofessional and unethical employees. This includes the owner of the company, Bill Klingberg, who refused to respond to several requests to speak to him directly. I also requested to speak to the owner of the house; I was told that there was no chance I would ever be able to talk to him. I am sure that if the homeowner knew how AIM Realty treated his tenants he would change managing companies immediately. The repair coordinators tell outright lies and then turn it back on the tenant and threaten eviction. I know several people who have used AIM Realty to manage their own rental properties; because of my experiences, they have wisely chosen to use different managing companies. The way that AIM treats their tenants is deplorable and does not encourage the tenants to care of the property in any way.I encourage everyone to think twice before leasing a property through AIM Realty. They dont care about their tenants who are their CUSTOMERS. I find it very interesting that AIM is not BBB accredited. Of course, theres no way they could keep that accreditation with the service they provide. Obviously their AIM is to take advantage of individuals and families. I am so glad I will NEVER have to deal with this company again.

Easily the worst rental experience Ive ever had and Ive been renting most of my life. Staff was rude, did not take safety hazards and fire hazards seriously, yelled at us over the phone, wanted me, a person who is not an electrician, plumber, nor HVAC educated person, to climb into the attic and diagnose why water was pouring out of the upstairs ceiling (and it was a fight to get them to send anyone out to look at it, let alone fix it properly to prevent mold) not to mention legally questionable activities and business operations. I recommended everyone I knew to stay far away from this company.

If I could give no stars at all I would. They are rude, condescending, and unprofessional. Under the unfortunate circumstances we had the chance to deal with Theresa. She was extremely unprofessional, came out to talk to us with her headphones in her ears. She then continued to belittle us comparing her, not even remotely similar, situation to ours. We left her multiple voicemails (which were never returned but once) All these bad reviews are true about this company. We loved dealing with our previous owners then unfortunately they hired AIM to manage their properties. We were not aware of this when we signed another lease. Supposedly a letter was sent but we never received it. If we had known they were taking over we would never had signed the lease. HORRIBLE company. Take these reviews seriously! Not all of them are unprofessional but this Theresa girl was.

As a real estate agent, Ive worked with AIM Realty on several transactions and they are always professional. Their communications are responsive and detailed. Kim Ross is helpful in identifying additional information necessary to proceed with the transaction. I appreciate their cooperation so I can secure the next home for my clients!

Once youre in an AIMM home, they will get angry with you and not respond to any emails regarding damages even though THEY told you to check it off on 7 day move in of damages list. But when it comes to the move out check list, THEY try to keep your deposit. #tryit. Try it. ÀLWAYS take pictures. You wont regret it. If they respond in innocence, I will come back and upload all of the angry emails from management and other emails begging to get things fixed like dishwasher, stove, broken lock on garage door posing a safety issue, and more. You know those things that were supposed to be done before renting and at least those listed on check in sheet. They were forced to replace garage door and lied to key man about locks. Run.

I honestly cant believe AIM is still in business, considering the way Ive been treated as a tenant. We have had problem after problem with the property, as if it hasnt been truly taken care of in years. We have a had a leak in the roof since the day we moved in (15 months ago) that they STILL havent fixed. According to their poorly managed website, they only work 35 hours a week, but good luck figuring out which 35 hours they actually answer their phones. When they do finally answer, they are quick to dodge responsibility and blame the tenant for any problems that arise. They drag their feet in taking care of repairs, claiming that it takes them months to get in touch with the owners (who were not allowed to contact ourselves). The workers they do send do such a terrible job that the same repairs have to be made multiple times. Several times I have taken an entire day off from work, waiting for the repair men to arrive, only to have them not show. I also had a repair man quit half way through the job because AIM rarely paid him on time and often forced him to work unpaid overtime.This is just the tip of the iceberg... When we confronted the maintenance coordination supervisor at AIM about these issues, she only whined that it wasnt fair to bring up past repair issues. On a side note, visiting their office makes me think its a front for an illegal business. Theres nothing professional about this place. I hope homeowners will stop using this company so unsuspecting tenants will no longer have to deal with them. I cant imagine its good for the homeowners, either considering the number of shoddy repairs being done to their properties!

Lived in a property managed by Aim for 2 years and never had an issue. They were always very responsive to requests and inquiries. Moved out only to downgrade to an apartment. I had no issues with receiving my deposit back. Now that I am back in the market for a larger home, I will definitely shop with them first.

I have to start by saying that by far, this is the worst customer service ever.Especially the lady name Barbra.She is very rude, unprofessional and has poor attitude.when you ask her a question, Barbra will work so hard to find an excuse of why she dont know the answer or why she cant answer it.Barbra is very quick to point you to someone else to answer your question.This entire company is very unprofessional, they ignore you, they dont respond to you and if they do respond, it is rude and ugly response and pointing the finger to other employee so they can handle the issue. regardless at the END the ISSUES is NEVER HANDLED and never will be handled.they are great at running circles and go round and rounds with you and never provide you with any answers.My advice stay clear from this company.******* Reply to the Owner on April 27, 2023******You said didnt see me in your system? My address was 7902 Diamond Oak Dr. Texas City.Also you said Barbra is only a receptionist? then why she always said she is the only point of contact and will be the only one who handle my house? except when it come to asking yall to fix something or refund my Mony that I spent on fixing the issues? IE fence, Water faucet, Disposal, water heater? and the list go on and on...So dont say you couldnt find me in your system.also the number you provided here and the extension is for Barbra ...So it seems to me that it is Barbra who is responding to these reviews...

AIM Realty has managed our properties for many years and they are amazing! The staff is very friendly, professional, responsive and easy to work with. They are able to turn a property around quickly. We feel very lucky to have them as our property managers.

AIM Realty has been an amazing company to work with. They’ve assisted us with our real estate properties in the Houston area for over 15 years. I’m very grateful for their attentiveness and expertise. I highly recommended them for your property management and transactional needs.

Raw sewage backing up into my shower and bathtub. Toilets overflowed 3 times. Plumber was here 3 times but couldnt understand english very well. Raw sewage in the front and back yard. Ive only been here less than a month and the management company, Aim, doesnt treat this like it is urgent. I have had to drive to the local gas station a couple times to use the restroom. Now, when I call, it goes straight to voicemail. Repair requests have to be sent via email. Wish I had looked into the company. Save yourself a year of anguish and find a different management company.

I rented a house in Katy, TX with AIM Realty. Overall, the 1 year lease I had no issues with them other than their inability to answer telephone calls. However, after receiving my refund back, entire month after move-out, they nickel and dime for repair charges that are clearly part of the normal homeowners repairs. Door weather striping, house siding, for example. Charges for carpet cleaning when I had them professionally cleaned before moving. Pest control charges. Over $1000 in bogus charges for a house that was left in better condition than I found when I moved in. Over, absolutely CAN NOT RECCOMEND AIM Realty. With any luck, theyll learn that their reputation is worth far more than the costs of repairs they should be covering as a management company.

If you are considering renting a property through AIM, dont. They are terrible. They act like slumlords. They refuse to make repairs, even to pre-existing problems. The office staff is rude. They told us they professionally cleaned the house before we moved in, but there was layers of grime all over some of the appliances. They even said we didnt pay our rent, and had to show them the copy of the check which they accepted to prove that we did.If you own a property and are considering using them to manage your property, dont. It will look really bad for you if your property managers treat your tenants so poorly.

Aim Realty has provided me excellent service as a property owner. There are many things that happen through the years with properties. I have peace of mind knowing that Aim will resolve and take care of problems and repairs that occur with property ownership. You are in good hands, with a positive staff. Bill, Teresa, Becky, Barbara, Noey and the gang at Aim are top notch and provide fantastic service. Highly recommend!

The AIM Realty Inc. team has successfully managed our single family rental property for more than 35 years. What sets Aim Realty Inc. apart is comprehensive reasonably priced property management services along with contractor services and real estate sales services. Over the years AIM Realty Inc. has effectively communicated with us and ha done an has done an amazing job managing and sustaining our property.

This company sucks. I have never in my life have written a review... that says a lot seeing that I would take time out of my day to type this. In the past 3 years I was only able to get ahold of 1 employee (to send a payment... yeah, theyll pick up for that.) After numerous times of trying to get ahold of someone on many different occasions I came to realize they have no customer service what so ever. I think they just let you leave a message so they can decide if they want to call you back and deal with your issue. When its time to renew your lease they jack up the price $25 extra a month, so my latest renewal was $75 more than the original rent I pay. Which is a stupid tactic because if you wish to keep your tenants wouldnt you keep it at a fair price? They say its because of the realty market going up but its clear to see its a greedy act to gain extra income, an extra $25 a month from every tenant adds up right? I had to move due to work so I had to break a lease I renewed a few months early. I talked to them about working something out so I dont ruin my credit, I mean I have never missed a payment and have always been a good tenant. I even offered for them to keep my deposit and leave my apartment half a month early (Which I paid for) So they could get someone else in. Still that wasnt enough for a greedy money hungry company like AIM Realty, because they wanted me to pay for the remaing months to not get a broken lease on my record. I laughed and said Good Luck. So yeah at first they move you into your new place and get you all settled and cozy in your new home but after that first month or two I promise you will never hear from them again. I wish I would have listened to all the horrible reviews before I moved in but maybe I can save another family from this company. I know peoples experiences are all different but even both my neighbors had similar experiences.ps. They dont fix anything!

We’ve been leasing a property with AIM for the past 2 years and hate to leave, but need more space and another full bath. Our experience has been nothing short of amazing with them. Anytime we had a repair issue my emails were answered in a timely manner, never had any issues paying rent since the drop box was there and accessible after hours, any questions I had and any pictures I sent attached to my emails always received a response of some sort. Even if Crystal didn’t have an immediate answer for me at the time, she always just sent me a response acknowledging my email and let me know she would get back to me as soon as she had an answer....and I cannot say enough about our wonderful neighbors!!! I will miss living in this house for sure.UPDATE 4/11/20----This is an update to my post to change my rating and warn everyone when they vacate a property! I followed the move out instructions and out of an $1825 security deposit, I only received $768 back!!!! I took very good pics and videos of the house upon vacating. WE LEFT NOTHING there. I also paid money to have the house cleaned and had carpet cleaning from a very reputable company who I had used before to clean furniture for me. But they still charged me $100 for a maid service AND replaced the carpet in the house anyway and charged me 20% of that cost!!!! I was charged for light bulbs and also a pest control for pet (since we had a dog at the time we moved in, but didnt have him at the time we moved out). But heres the thing...we paid a $250 NON REFUNDABLE Pet Deposit at the time we moved in ON TOP of the security deposit, so the pet deposit should have covered that as well. JUST BE CAREFUL!!! You will get nickeled and dimed to death and they will charge you for things you paid for!!! Dont bother painting baseboards or anything like that because that is another $100 charge you will pay and have it taken out of our deposit as well. I dont care how well you clean, they will find a way to still bill you for normal wear and tear when you should legally only be charged for items OUTSIDE of normal wear and tear. TAKE PICTURES AND VIDEO!!! DOCUMENT, DOCUMENT, DOCUMENT!!!! We are a military family so I have already contact our JAG office for legal advice since I documented every single solitary thing from the time I moved into the property and have kept every email! I recommend being super proactive if you are renting a property through AIM and taking note of any and everything. I dont care how minuscule, DOCUMENT IT! I can GUARANTEE you, that you will get nickeled and dimed and have to show proof of what you paid for and verify in pictures and video how you left the property! I emailed AIM back on 4/4 about the charges along with some of my documented pictures of the property with a copy of the invoice from the cleaning service. Ive asked for justification of the charges and I have not heard anything back from them!!! PROTECT YOURSELF!!! Youve been warned!

Everything was great in the beginning, very professional and fast with approval and move in date, never had any problems until we tried to leave. Worst experience ever, they went through several employees In just a couple months while I was trying to correspond with them. No one knew anything about us or our lease. Charged us for items they agreed where wrongful but then took months for reimbursement. Every time I asked for an update or tried to fight a claim they would threaten me they would charge even more (several months after our move out date) so I would drop my complaint.. be wise and document everything

They have been my property managers since 2006 for both of my rental homes. I have continued to use them as the gold standard compared to other companies in other states Ive used. Everything from bookkeeping (which is really Important), to renewals, new leases, and maintenance has been top notch! Everyone has always been very polite and helpful.

There should be an option or symbol for a BIG THUMBS DOWN! AIM doesnt deserve the 1 star that I have to select. They charged $545 dollars for maid cleaning! Their name should be SCUM because they AIM to provide very poor customer service. Managers are very rude and condescending. They were reluctant to fix things so they made up a way to make the tenant front the deductible for services. Ive had to report them to the City of Houston because they didnt want to make necessary repairs. Perhaps charging $545 is their payback to me for calling them out. Do not do business nor lease from this company. You will be sorry.

I should have known that rushing into a place was bringing a recipe for disaster. There was writing on the walls that they were too lazy to cover up. Every door has drawings on it from children that have lived here before me that never were painted. They stated they hired a cleaning crew but we ended up doing it ourselves bc the house was so dirty upon arrival. My ceiling fell in during one of the storms and I noticed that there was water damage I didnt notice indicating a prior leak. The patch job they did on the ceiling looks horrible but I guess I dont need it to look good since im renting right. The floor recently caved in in the main hallway. The drawer in the kitchen fell in and the air conditioning is spinning hot air as of yesterday. Im tired of waiting to see what other part of the house is gonna fall apart each day. I think this house should be knocked down and rebuilt with a better construction team. Barbara is the best part about this company. I hope my property is the worst looking one that they manage bc I can’t imagine someone moving into a worse place.

This is the worst management company around. Heres a list of things they are good at: NOT answering the phone, NOT returning calls, NOT replying to emails, NOT making repairs, charging people ridiculous fees for expenses that should go to the owner after move out. Our rental was in pristine condition upon move out and AIM tried to charge me for over $1000 in damages including pressuring washing the garage (we never parked in there), $125 for debris????, $30 for a/c filters, $75 for bulbs and alarms, $570 for a pet carpet cleaning when we never had a pet and the entire place was professionally cleaned upon moving out. They were awarded a judgment against me for over $2000 that never should have been charged. Guess what, all I had to do was dispute it on my credit report and its gone. I will also be contacting the BBB about this company and its practices.

I have been a tenant for two years and I’ve had horrible experiences. Poor customer service. In order to pay your rent online it is 3% of your rent in fees. They do not honor the post date through the postal service therefore if your rent doesn’t make it in time (according to them) they charge you with a late fee. Lastly in order for a maintenance person to come out to your property it’s $100! I can’t speak on how they are when you are purchasing a home but rental, the worse.

I just want to say how happy I am to have worked with AIM reality in leasing my new property. I did A LOT of research on the perfect property with the best school district in the best area for me. I had a few places picked out but this one really stood out to me, I fell in love and THANKS TO NORMA JEAN AT AIM REALITY TODAY IS ONE OF THE HAPPIEST DAYS OF MY YEAR! There were some kinks getting my application in but she really put her best foot forward in helping me get everything resolved as quickly as possible, processed my application before I could even believe it and today I get my keys!!Aim reality, you guys definitely have a gem on your team with Ms. Norma and my littles and I are so grateful!!

Like many of the posts before mine say, if I could give this company zero stars I would a million times over. By far the worst leasing company I have ever encountered. Don’t rent through them if you can avoid it. I called them to ask questions about why an appliance was replaced with a much lower grade version than we had previously and was literally given the response that, “they do what is minimal.” When I tried to say I will pay out of pocket to replace it on my own they told me I couldn’t or I would have to pay the service fee for the technician they already sent out. This was after making an appointment witthout even knowing the model number for what was already in the house and then sending a tech out that wasn’t even capable of replacing the type of model we had. Worst customer service I have ever experienced.

My realtor was Ross Klingberg. He was very detailed oriented, reviewed all of the disclosures with me that I had to sign, and made sure the transaction closed on time. He was always available if we needed to communicate and he kept me apprised of the status of the transaction as it progressed to closing. I would highly recommend Ross to anyone looking for a realtor.

Kim Ross did an excellent job as the Listing Agent in my transaction. We were able to close on a property with no major issues. She handled all of our issues/questions to our satisfaction in a timely manner. Great job Kim!!!

Is it a coincidence that mot of the 5 STAR REVIEWS CAME FROM ANONYMOUS USERS...HMMM??? - I really have nothing great to say about Aim Realty other than I pay my rent to them. Which from a landlords perspective they are great because they are CUT-THROAT. I have made my monthly rent payment on time for the last year and a half and my payment arrived late due to 4th of July. Very unforgiving... do not think for a minute they will value your good payment history or anything at that. They are solely in the market to appease the landlord and could care less about the tenants.

So we moved out since april because we bought a new home. The title company paid off this Aik realty the rest of the lease we had, which was 3 months. So Aim got 3 free months of rent in advance. Then this Aim tells us that because our contract says its not over tillJuly that we are liable for the contract till then. Till today Im tgetting the chunk change deposit after all the things they say they paid. I gave $1150 deposit and they are only returning $178.58I need some legal advise.

I have been a resident for less than a month and Im incredibly dissatisfied. The day we moved in, our home had a busted pipe leaking into the yard, a broken doorway which had allowed water to leak into the carpet and build mildew and two leaking faucets. I reported them all the day after move in and asked that it all be fixed. They repairs management communicated well at first and after my family putting some pressure, someone came out 7 days after move in to fix the sewage leak. The repair team sent someone to clean the carpet, however the carpet cleaner did not fix the mildew, the baseboards, the leaking doorway, or disgusting carpet padding underneatge. My husband and I have contacted the repairs manager and her manager and not heard back about the door and musty carpet in over a week. I have had an asthma exacerbation and upper respiratory infection due to what ever is in the carpet and I have a baby due in 3 wks and a doctor letter that says i have to change living situation for my health. I have never felt less valued as a customer in my life. A property should be liveable on move in and i cant imagine putting a new tennant through what we have been through. Im paying a lot money to live here and I cant even get an ETA or response about when repairs will be paid..

These are the most ghetto and unprofessional people and realty company I have ever encountered. They will do everything they can to keep your security deposit. Even after being a long termed tenant of 6 yrs they tried to keep our deposit. I have filed numerous complaints against them including the BBC. Be warned. Do not rent a property from them. They dont like to fix anything or also hard to get in touch with and receive answers or phones calls back. Stay away!

Its been a little over 24 hrs since Ive tried to contact the office as a interested renter, which I know is not tearably long but Ive emailed, left messages. I decided to look up the website and I saw all the bad reviews about them being unresponsive. I tried to call a second time and was hung up on....you basically just lost a serious potential renter, how is this a operating business I dont know.UPDATE I did get a call back at the end of the today, Pam was very friendly. We will see how things go.

AIM Realty did a fantastic job at responding to any concerns and issues during the 3 years that I was renting a property of theirs. Additionally, the housing group stays on top of tenants to ensure they keep the property with attractive curb appeal and cohesiveness among the many houses.

This is nothing more than a scam. They will let multiple applicants gamble away their non refundable application fees on the same property. So lets say you find a property you like, you view it, you like it. You apply because everything you have seen says its available. What you dont know is that there are several other families doing the same thing for the same property. If youre not fortunate enough to be the chosen applicant, you are out your application fees, which is $45 per adult that will be living in the residence. I submitted my application because the property showed available on Zillow. after I applied I was informed that the landlord had gone with another applicant. Had I known this was their practice I wouldnt have gambled away my money. They are rude and unprofessional. My intuition tells me this is a scam.

Hello My name is Kathryn. S,I have been a tenant with Aim reality for ten years. These people are very kind and always professional. I have stuggled financially over the years do to my own illnesses ,and Ms. Theresa hasbeen so kind,patient, and so easy to work it. Everytime something went wrong ,my repairs was no problem..They even have a 24 hour help line after hours.. They have even followed up to see if my needs was met. Everyone in the front has always been nothing but kind and helpful. Ms. Barbara greets you with a smile. My mother and a couple of members in my family recently had serious medical problems, plus the death of a family member has really hit my family and I financially hard.. Aim handled it fairly to all parties when I failed to pay my rent..They havebeen very patient.. I sent my family member with the funds I had and they showed nothing but kindness..I am working with them to hopefully do business with them another ten years. They have really made the house Im renting feel like my home for ten years ... I personally recommend this company to anyone. They are professional and the care about their business with people.I hope this helps someone...❤👍

Very difficult to communicate with. Tried to request more information & schedule a tour for a couple of rentals - completed the request form, and did not get a response. Waited several days, located their actual website. Attempted to call the the 4291 number (for prospective tenants) which rang numerous times, went to VM, which then stated that “the mailbox belonging to *some random number that was NOT the one called* is full and not accepting messages at this time” … found a place to send another request form on the website.While they were responsive this time, I was initially 1) discouraged from applying to the first location unless we had a “perfect application” due to a “strict owner”, 2) directed to the website for more information (which I have already been on) with failure to provide additional helpful information, and 3) directed to the phone number to “leave a v/m”… at a number that is not accepting new messages.Completely unhelpful, and unprofessional. I am glad we’ve discovered this early, and did not get too far into the process.

EXCELLENT!!! I love the office staff and the maintenance people! They are FAST, FRIENDLY, and very CONCERNED!!! I am pleased beyond words! THANK YOU Corrie, Brandon, and Joe! Thank you so very much!I called after hours late on a Friday evening. I got home from work and realized my air conditioner was not working. I received a response from Corrie within 20 minutes and Brandon was at my home within 30 minutes! AMAZING!!! I had some floor damage due to the AC leaking and Joe and his crew arrived bright and early Saturday morning. I could not be more please!!!! 10 million star review!!!

Overcharged, underserviced, and rude and/or apathetic service reps. The only way to not incur double-digit percentage fees when paying rent to this company is by delivering the full amount by the 1st of the month. Mailed checks may not get there in time because the local post office is ridiculously incompetent, and they insist that their doors shall be locked daily from 12-1 for lunch. Also, the complex occasionally shuts all gated entrances to the business, i.e., refusing access on September 1st to avoid a late fee.If I could pay online with no extra charges, I would be fine with the fact that our garbage disposal repair took a week and a half and theyve continuously had issue with the fact that I got married and changed my name since I moved in with my original lease.

Ive done business with Aim for appx. 34 Yrs. They are a great Mgmt Co & have treated my clients very well. If the tenant pays the rent on time & takes care of the home as they should there will be no problems.I feel any negative feedback Mgmt Companies get are from Tenants who dont pay rent on time , then blame the Mgmt co. when they get evicted.Anyway all my experiences with Aim Realty are 10++. They pay my fee fast & treat my clients great. Keep up the great Job. Thx Dan Ross Houston Broker.

Contacted Aim Realty, Inc. regarding air conditioner not working properly around 9:00 a.m. yesterday morning. It was nearly 100 degrees in Texas. I was extremely concerned for my family because the temperature inside the house were already hot throughout the night. Since Covid19 has effected Houston I just knew we were not going to get anyone to come fix this issues. Thank God we received a call within 3 hours that someone would be there and yes he was there before the scheduled time. Very professional and with his mask on. He fixed the problem within minutes and was on his way. My family and I want to truly THANK Aim Realty, Inc. for all their help and especially getting this matter taking care of in a timely manner.

Aim Realty is a great Property Management Company. They have managed my property for over 13 years. They are thorough, experts in repairs but most of all honest, prompt, fair and trustworthy. I highly recommend them

The AIM Reality Team has been a pleasure to work with during our move out process. They went above and beyond to ensure we received mail that was delivered after our move out date that had been delayed because of the pandemic. Grateful for a team who worked to make the transition a little easier!

We have bent over backwards trying to get a home through this company as they had several listed. We would ask if there was an application on the home and they replied “no” each time. An hour later it went pending literally as we were attempting to submit our app. Thank God we caught it and didn’t pay the application fee! We tried again and gave them the benefit of the doubt and BAM same exact thing happened. They do try to get you to go ahead and pay your fees so you can be ready to jump on a home. This isn’t my first rodeo and I am not only looking at their homes so no way in hell you’re stealing my money like you have others who also don’t have a home to show for it. The listing agent William never responds to emails or calls. Pam is nice and responds but she will lie to get the app money. There’s another agent who did the begging to pay the app fee from Louisiana, but lives in Kingwood, that is just as guilty as the rest of these crooks. Save yourself like we are and refuse to look at a home listed by this company.

This company is out just to take your money. They advertise that they don’t look at credit but they do. They are dishonest and just take your money.

AIM Realty has great people to work with, always willing to help. I will always remember the hurricane period when they check on us and that really means a lot. I automatically know AIM care about their residents and not just their substance..I will always recommend.

Been living in a rental for almost 2 years initial move in repair still not repaired. Fan fell off onto my child and they like ok we replace it, still to not have that replaced either. This place is a joke when it comes to repairs. They try to do repairs with their cracker jack box guys,seems like I could have went to home Depot and got my own for cheaper then I have to pay 50 for every person to come out to do a repair that we have to fix ourselves when they leave. Smh I will never rent from them again.

Notice how all the positive reviews are by a Google user? Dont they all sound like they were written by the company themself? Do yourself a favor and read the negative reviews. See any patterns? I have TWO close friends that have been absolutely ABUSED by this company. Theyre awful.Repairs are never done, despite constant promises. Roof leaks, appliances, light fixtures, you name it. Black mold? Rats? Sure, hold your breath. When one friend contacted a lawyer because of her sons bedroom ceiling turning into a waterfall after months of begging them to fix a leak, THEY EVICTED HER AND HER TWO SONS. Shed always paid rent on time and all maintenance requests were professionally sent via email. Literally nothing was ever done.THIS IS YOUR CHANCE. LEAVE NOW. DO NOT RENT WITH THIS COMPANY. FIND LITERALLY ANY OTHER MANAGEMENT COMPANY TO DEAL WITH. THESE PEOPLE DO NOT CARE ABOUT YOU. EVERYTHING THEYRE SAYING TO GET YOU IN IS A BOLDFACE LIE.

The aim management was quick in processing my application for my clients. The return call time was exemplary. I appreciate Norma and Kims responsiveness and resolving a solutions for a very nervous tenant.

Before you rent any of their properties consider the fact we rented for 3 years maintained the property perfectly. Now not only are the trying to keep our deposit, they are trying to charge additional $$ with a threat to destroy our credit with false charges.

Ive been with AIm for 2 years ..As im sure with most rental homes.rent goes up every time it time to re new.And last year they started requesting a $75 co pay every time you call in a request . THAT IS NOT FAIR TO RENTERS ...we do not own the home if we dud we woyud fix it but that so unfair but they get you .The home owner is responsible for repairs on thier rental houses. And I know AiM is making that extra $ off us renters ..Not fair ..Seriously thinking about it before rebewing again....Love my home but rent is getting too high for this size home

I was ready to pack up and leave in May, but they promised to fix the carpet that was destroyed by the owners repair man. They also agreed to paint due to leaks from Harvey and the faulty air-conditioning that has went out multiple times. They came out all the way up till it was time to sign my lease then I never seen saw them again. Sandra said I was complaining.

Sandra Kocurek is an amazing overseer of repairs. She was so patient with me, because I was freaking out concerning my home. She got my list of repairs and immediately begin getting people in motion in fixing the problems. I so appreciate her for moving and not just saying she was gonna do something and didnt do it! Thank you Sandra.

AIM Realty are and /or represent slumblords. I have never encountered a group of unprofessional adults in my life. It is mind blowing in 2017 the third world mentality has landed in the great USA. I am so glad I serve a Merciful & Gracious Father who never slumbers nor sleep. My advice is to NEVER use this company. It is time for us hard working citizens to rise up and NOT take any old bone someone throws at us. They work for US not US them. Take a stand, I have!!!!

My property has been sold, bringing to an end our 30 year old business relationship. During that time I have talked and interacted with them on the phone on innumerable occasions as they advised, problem solved, and guided me. Their easy going yet confident manner came through on the phone and was always appreciated.

This is the worst company ever. Im not sure how they get away with being called a management company. They are rude and disrespectful and not once were they ever helpful in resolving any issues with my rental property. Ive only been at my property for 7 months and it has been chaos dealing with these people. They have zero understanding of customer service. Youve been warned, stay away from any property that deals with aim realty management!

My family and I have leased a home thru Aim Realty since August 2018 and just resigned for another year. Ive dealt with Aim in regards to service, HOA permits for use of recreational facilities and rental payments and have had nothing but Professional and Pleasant responses.

Becky of Accounts was very patient with me and took the time to clear all my misgivings about the way statements are sent, and the content of these. She had all records of two years with her, and was able to pull out particular payments that I had questions about.

Anything above 1 star is a fake review this company is beyond dishonest. They claim rent is late even though check clears before late cut off. They refuse to fix any issues with property. Good luck moving out they will try to steal your money charging for fees to fake companies that dont exist

There was a lady who worked with me that was the awesomest. She did everything should could to make things happen for my daughter. Her name was Barbara and if I could steal this lady to work for me I would. She turned me down on the offer and I’m thinking she loves what she does. That shows in her treatment of my daughter. I am forever grateful

Poor management. This company blames their client for their behavior and accepts no responsibility.

I would like to extend my gratitude and most wonderful experience dealing with Rose Botto, she does a wonderful job in helping those trying to stay in homes or finding a new one. She went above and beyond in helping my family and I stay in our home. Thanks again Rose!!!!!!

Please avoid this company at all costs if youre able to, theyll screw you over. Really poor management. OBVIOUSLY fake reviews too, Look at all the good ones, theyre all google users aka b.s. If you have to rent through them because you don’t have any other options please read the le and know your rights as renters because they are garbage. They’ll literally scream at you, hang up on you, ignore you, etc this is the least professional company I’ve ever heard of and they don’t deserve to be in business. The lease agreement, and law, say that they must put forth their best effort to find new renters if the rentee moves out before the end of the lease and theyre trying to change the rules and have said they wont put an ad up to try to find a new renter AFTER move out and are trying to charge for the remaining term despite their breaking of the lease agreement by not finding a new renter to live in it for the remaining term. They’ll try to take money out of your deposit and will refuse to give you a list which is also against the law. Seriously read through the reviews and pay attention to the bad ones because they are real and you don’t deserve to ha e to deal with this absolute trash company or their garbage staff who won’t even treat you like you’re a person and act like damn children. I can’t say a single good thing about them and the people that work there are some of the scum of the earth.

Wonderful property. It was very hard for me to leave the property because of all the compassion and kindness the staff showed me. But I’m buying a house so yay… 😁but Aim Reality is the best property I stayed in in years… Thanks again for all y’all do.

You pay your rent every month but yet when something breaks you are responsible to fix it. Yes they will send someone to fix it and then send you a bill for fixing it!! my fence is old and falling apart. I can either pay thier fee to send someone out or i can buy the suplies and do it myself. Itsnt that the hole point why i dont own a home? Thats why i rent so i dont have to pay for repairs!! ugh! so frustrated

How long should a person have to wait to find out if their application has been aporoved or not? Seven days? Ten days? Indefinitely? I will never know. I got tired of waiting, submitting information, waiting some more, paying fees, paying more fees and waiting awhile longer. I leased somewhere else where the process took all of 2 days.

I worked along with Kim Ross to help my clients lease a property and Im beyond pleased with her professionalism and immediate response as it was needed. I strongly recommend them.

Definitely would not go through them. They offer you homes with owners who are unresponsive. They will not refund you your fee for offering unresponsive home owners. I would not deal with this company at all.

Aim Realty is a nightmare of a rental company. For some reason they as a company do not believe tenants have any rights. You can rent a home, but get this, there will not be a working stove. Aim Realty does not believe if your air conditioner is not working it is not an emergency.AS A RESULT I SUFFERED THE ENTIRE HOUSTON SUMMER WITH NO AIR CONDITIONING!!!!!THE RENT WAS PAID EVERY SINGLE MONTH. I HAD TO BUY COUNTERTOP APPLIANCES IN ORDER TO COOK.AIM REALTY AS A COMPANY AND THEIR STAFF IN HOUSTON OWE ME MONEY FOR MAKING ME LIVE LIKE AN ANIMAL TO SUFFER AND PAY FOR THE PRIVILEGE.THE HOUSTON STAFF ARE RUDE AND CONDESCENDING.I HOPE THEY ALL SUFFER AS THEY HAVE MADE ME....... AND HAVE TO PAY FOR IT!!!!!RUN.....DO NOT DEAL WITH THESE HORRIBLE BUSINESS PRACTICES!!!!!MY RATING IS ZERO!!!!

This is the worst company to rent from! Dont do it! The house was filthy when I moved in and I was forced to pay for repairs for things that were broken upon move in. Every time I try to call the office with a question Im transferred from person to person and end up eventually getting a voice mail, then never hear back and always have to call again and again. Dont make a bad decision and rent from this company!

Started renting the house in July. The house is well kept, in working order, and when there was a problem they wasted no time getting it fixed. Even through the hard times of covid, they have been understandable.

Represented a tenant for a transaction with Kim at AIM. Very pleasant experience handled in a timely manner with great communication. Thanks for everything!

I Moved To The State Of Texas Approximately Seven Months Ago, Aim Has Made Me And My Children First Rental Experience In Houston, Texas A Nightmare ! From The Time We Arrived And Still Is Continuing❗Unprofessional , You Have To Cry, Fuss, Yell, Almost Be Dying From Stress In Order For Them To Repair Or Get Stuff That Needs To Be Done❗They Deserve No Stars❗Rude And Get Upset When You Know Your Rights ❗I Highly Do NOT RECOMMEND USING THIS PROPERTY MANAGEMENT COMPANY ESPECIALLY IF YOU HAVE KIDS❗❗❗WE ARE CURRENTLY SITTING IN THIS COLD HOUSE WITH NO POWER FROM AN ON GOING ISSUE THAT SEEMS NOT BE PROPERLY REPAIRED❗❗House Still Not Repaired From When I First Moved In, This House Flooded From The Bathroom Two Weeks Ago, Repair Still Not Complete ETC..........IM BEYOND FED UP

I just love all of them at AIM! They take such good care of me and my tenants. As a landlord, I cant tell say how much I appreciate that!

They were ok to deal with and kind of easy to call for repairs even during weekends. But they will charge you with everything, at a very unreasonable cost when you move out so beware of that.

This is by far the worst management company ever ! i wish there was a negative star rating option. Very unprofessional staff. If you can please stay away for your own sanity. I find it odd that the 5 star ratings for this company are from Google Users only . Who really wrote those reviews ? ??????

We have been calling just to find out about a listing, and finally someone named Sam answered but her beside manner is horrible. I wouldnt rent from them.You can at least pretend to like money and people especially when your business depends on both people and money!

In today’s world being difficult to get someone to talk to in person. Today I spoke with Rose and she was very professional and listened to everything I had to say and helped me with my issue. She went above and beyond to find a solution and help me. I really appreciate that. Thank you Rose

Barbara is the best. AIM is very attentive and has always made feel special and not just another tenant.

They had a tree removed for me! It looks fantastic and they did a great job. I was out back today doing some grilling and noticed it was removed. I feel much safer now that it is gone!

I jus want to thank Mrs Barbara Ludrick for everything she has done for me at Aim Realty. I really appreciate that. Such a nice and beautiful woman. Thanks again you have been so professional.

Really nice receptionist. Not sure about the rest, but since I always get a peaceful, happy feeling from whomever they sit at the front desk, I can only imagine this must be a nice place to work.

Horrible customer service. Requested back fence to be repaired after an attempted burglary and was told that it was my responsibility. Also 2 summers in a row AC went out took a week to get someone out and they only patch the problem. So it goes back again a month later. Horrible horrible customer service

I am going on my second year with AIM and though I did have to communicate with management they communicated promptly and fixed my issues wonderfully!!

I just want to tell aim realty Im sorry for what I said and they are a great realtor to rent from or buy a house they were really fast when the water heater went out and when the water lines broke they had someone there to repair the leaks, the ceiling and floor I would recommend them to anyone who is looking for a house

Very poor communication and response time for repairs/maintenance. Good luck if anyone a answers the phone or responds in timely manner. When they do its always at a most inconvenience time for you. Happy to take a check from you and thats about it.

Kim and Norma Jean were excellent in helping process my clients application for a quick move in. They were highly responsive and helpful throughout the process.

DO NOT RENT FROM THIS COMPANY! THEY AND OR THE OWNERS WILL NOT RETURN DEPOSITS AS IS NORMAL. THEY APPLY TRUMPED UP CHARGES AGAINST YOUR DEPOIST IN ORDER TO ACCOMPLISH THIS. UPON LEAVING THE PROPERTY, THERE IS NO SINCE OF URGENCY OR COMMON COURTESY AS TO TIMELY RESOLVING DISPUTES. (WE MOVED OUT IN AUG 2020 AND TODAY, 12/16/2020 I AM JUST BEING INFORMED WHAT THE DECISION OF MY DISPUTE IS!!) UNPROFESSIONAL AT ITS BEST!I HAVE RENTED FOR ALL OF MY ADULT LIFE, I AM FULLY AWARE OF WHAT IS EXPECTED UPON MOVING OUT OF A PROPERTY, AND FOR OVER $400.00 OF MY DEPOIST TO BE STOLEN IS DISAPOINTING, DISRESPECTFUL, DISHEARTENING AND VERY UPSETTING. MY FAMILY WORK VERY HARD FOR EVERY DOLLAR WE EARN, AND FOR THESE PEOPLE TO SIMPLY TAKE (STEAL) WHAT THEY WANT OUT OF MY $ IS A DISHONEST PRACTICE. SAVE YOURSELF THE HEARTACHE AND BYEPASS THIS COMPANY!!!!

I WOULD LIKE TO SAY THANK YOU TO THERESA AT AIM REALTY. YOU ARE A WONDERFUL PERSON YOU PUTS YOUR JOB ON THE LINE FOR ALOT OF YOUR TENANTS.I WAS 3 MONTHS BEHIND GOT ROB AND DIDNT KNOW HOW I WAS GOING TO MAKE IT. I TALKED TO THERESA AND SHE SAID DONT WORRY ITS GOING TO BE OKAY. THERE WAS NO PRESSURE ON ME AND I CANT SAY THANK YOU ENOUGH FOR ALLOWING ME TO CATCH UP WITHOUT PRESSURE OR GOING TO COURT. I MISSED MY COURT DAY JUDGE RULED AGAINST ME BECAUSE I GOT MY DAY MESSED UP. I TALKED TO THERESA AND GUESS WHAT IM STILL AT MY HOUSE SHE LET ME PAY ON MY RENT UNTIL I CAUGHT UP. SHE IS HUMAN JUST LIKE US WE ALL HAVE GOOD DAYS AND BAD. I LOVE YOU THERESA KEEP UP THE GOOD WORK. YOU HAVE COMPASSION FOR YOUR TENANTS SOME CANT SEE IT BUT SOME DO!

Stayed at a property for 3 years and have appreciated the attentiveness, kindness and courteousness of the AIM Realty team.

We cant begin to imagine how busy all of them are on a daily basis, and were very shocked of how fast they were able to approve us yesterday! We want to thank them so very much for all of their hard work.

Just Moved In & Everything Is Great!!I Had A Few Request & They Handled Very Efficiently!!

This is the saddest money hungry bunch of people I have ever seen how do you charge the resident for repair when it’s not even your fault pipe bust you got to pay to have someone come out to fix and it’s not your house electric problem you got to pay I’m out of here going to trycon American homes much better homes and treated better

I have used Aim several times and have always had the best service. Very friendly and attentive. I will continue to use them and recommend them.

Working with Aim Realty was such a breeze! Kim Ross was very professional and prompt in all responses.

We want to express our sincere appreciation to the owners and staff for their support, patience, and understanding of the difficult times we experienced with not being able to pay our rent on-time.

The absolute worst, unprofessional, incompetent, criminal rental management company in Houston! Stay far away from this horrid company and their crooked, lazy, imbecile owners and staff!

Not happy with the way the company proceeded with the application and submitted to the owner and there was two application . I could not believe it !!! Owners need to deal with leasing the own property on there own !!!

They did a great job with their quick response to a flood. It would have been much more damage if it was not for their great team.

Kim helped and gave my client an opportunity. And it went quick transactions. Thank you, Kim!

Rose B and Aim Realty a big Thank you for taking care of my request.

Wonderful caring people!! Hard to get ahold of sometimes but if you have an issue they are very understanding & help you work quick to resolve it

Being far away from the market does not make things easy either but it is good I have them that can follow up on everything.

If you can rent property through someone else... Do it!! Our rental house was in terrible condition when we moved in.

I CAN NOT STAND THESE PEOPLE, THEY NEVER ANSWER THE PHONE! THEY TAKE FOREVER TO COME OUT AND FIX A REPAIR AND THERESA IS BY FAR THE RUDEST PERSON I HAVE SPOKE TO!

I really appreciate the efficient and prompt way they handle the leases for us.

The office girls are also very good. Sandra and Sandy are wonderful.

I think these guys did a marvelous, cost conscious job in light of the work the house needed.

I wonder if anyone actually works at this building because nobody ever answers the phone.

They are so efficient and quick to respond. I LOVE AIM MANAGEMENT!

Anyway, thanks for all your help taking care of my property. I really appreciate it.

I have a house though this business. Love this company.

I love the clear and proactive communication I am getting from them.

Smooth transaction for my clients

Best company. You should check them out..

The worst possible Realty Company. Do not do business with them. It is a mass.

This office has been great.

Shady company that pays for fake Google reviews

Just paid my rent.

Realty Company for homes for rent.

Great service

Good customer service.

I like the girl at the front

Excellent service.

What can i say?!!