Lone Star Pro Services

Edgar, the supervisor, was great with reviewing the house and listening to my concerns. He checked in while the work was being done as well as afterwards. Vlad and Alex were very conscientious about the actual remediation as well as containment of the work area and cleaning up. I highly recommend Lone Star Pro Services for water damage remediation work.

After receiving our mold test results, we set out to find the right remediation company. After interviewing several companies, we felt a bit discouraged, as none felt like the right fit. However, the moment we met George from Lone Star Pro Services, we knew he was perfect for the job. George walked us through the entire process, provided a rough cost estimate right away, answered all our questions, and made us feel confident in our choice.The remediation work done by George and his team was outstanding. He is trustworthy, attentive, and offers excellent advice. We are incredibly happy with our decision to choose Lone Star Pro Services for the job. Highly recommended! Thank you, George and team!

Team Lone Star Pro - did a great job helping me multiple times. Guys are diligent, working fast and have reasonable prices for the services they have provide

I called Lonestar to come out during a bathroom renovation when my contractor noticed some water damage. George squeezed me in between jobs, and came over less than an hour later to check out the bathroom. He gave a thorough explanation for both me and my contractor so work could resume safely. He has been responsive with follow ups. Thank you so much for helping us on such short notice!! It’s so hard to find good people to work on your home in a pinch and George was honest and thorough.

LoneStar is an absolute scam.. They are very slow in providing anything and their dispatcher Virginia has no idea what she is doing. I wouldnt trust them again with anything!

Lone Star Pro is the only company I will ever use for dryer vent cleaning. You can see that my vent is a nightmare to get up to but George got it done. Excellent work and fair prices.

Great Experience! George and his team were professional and very thorough. They talked as through the whole process and were always available to answer questions. Definitely recommend!

I had a slow leak in my kitchen that caused massive water damage to my home. George and his team did an excellent job cleaning and restoring my kitchen. George even went to bat against my insurance company when they were trying to short change us. George delivered quality work at exactly the price he quoted us, which was less than several other companies I spoke with. His partner Dmitry did amazing work on the renovation and I love my new kitchen. George and his team are friendly, professional, and go out of their way to guarantee that the customer is at ease and happy with the work done. I would absolutely use Lone Star again and have already recommended their services to family and friends.

I made an amazing decision by allowing Lone Star Pro Services to come out and clean my home! The carpets looked amazing after they finished with the deep cleaning treatments! I also had them come out and clean my air ducts and the quality of my air has improved tremendously. George and Alex came out and they were extremely professional and they had expansive product knowledge. I was very impressed with the services and this company. I will definitely use them again!! 5/5!!

I needed to have my air ducts cleaned in a pinch so I called Lone Star on Thursday and they had an appointment for me on Friday. My step daughter and her kids had moved in and were feeling the affects of what we found out was mold but had no idea considering we hadn’t been affected. Edgar came to our home and was very patient with all of our questions and was super informative. He reassured us that he would solve the problem and everything would be good for the time frame of the treatment. He made us feel better about the babies that are here and even offered to put my my new air filters in since my husband was out of town and I don’t have a clue how to do it! I also appreciate that he offered other services that did suit our situation (we are about to move) and although would be ideal he did let me know that it would be a wasted investment since we will be here only a short time. He was not pushy about adding more stuff nor did I feel like he rushed or tried to take advantage. He also had to wait an extra 30 min for us to get home as we went shopping waiting for him to treat and I take care my grandma who is handicapped and he was very patient and still very nice! I fee customer service is very important especially if you are paying for services even if it is a dollar! They didn’t fall short in that department and they were very helpful and very kind. If you need a cleaning service their prices are spot on and they are genuine. I would recommend them to anyone! Way to go George and Edgar y’all are awesome!

We could not be more pleased with the work Lone Star completed for us. We were scheduled extremely quickly, the job was done well and efficiently for a great price, George was very nice, helpful, and attentive to detail. We definitely recommend Lone Star for any carpet cleaning needs, and will use them for any future carpet-cleaning needs we have.

We are so grateful for Lone Star Pro Services! We relocated to Tomball and had no idea who to use to get our carpets cleaned. George is actually a neighbor of ours who we hadnt met yet and we got his contact info from another neighbor and I was able to schedule my service easily and for only 2 days later. The carpets are original to our 10 year old house and I have to say Im crazy impressed with the job done! They look so good! We had some very tough stains that were next to impossible to get out and although they are not 100% gone they are a million times lighter than they were!Couldnt be happier! I highly recommend Lone Star Pro Service!

We have a large location, and they did a spectacular job on not only our carpets, but our tiled restrooms as well. Our business sees a lot of traffic and gets dirty quite often, but the job we just received was excellent. They were all so professional and nice as well. Im definitely recommending them to other businesses as well. Thank you for helping us out on such short notice for high profile clients coming soon!

This is an amazing company. I called and they were able to accommodate me on the same day. Tim arrived promptly and even called ahead to advise he was in route. When he arrived, he gave me a consultation and recommendation of service needed. The carpet looks amazing and you cant beat it for the price. I would definitely use Lonestar again!

Recently hired Lone Star Pro Services to repair a dryer vent exhaust, the venting of which was through our attic to the outside of our newly constructed home. George was very thorough in diagnosing the problem and offering a viable solution, along with costs and time involved to completion. He was expeditious in his labor, completing the task within an hour. The cost was very reasonable and came with an 8 month warranty should another problem with the dryer exhaust arise. George was courteous, informative, engaging and hardworking. We will not hesitate to utilize Lone Star Pro Services in the future for other needs that arise and we recommend them highly to anyone considering using their services.

Scheduled appointment on a short notice, just a day before and was able to have them come to my house next day exactly at the time requested!Weve been all having allergies in the house and couldnt understand why and George found out that we have mold and it can be treated. Did amazing job, very professional and clean! Explained how everything works and provided all needed information for future assistance as well! I would definitely recommend this company, I can breath now without struggle!! Thank you!

Pedro was great to work with. Professional, responsive and honest. Provided clear instructions and details about the process. Great follow through. George did a great job with carpet cleaning and fogging. He was polite and helpful with rearranging furniture. Great guys and great service. Highly recommend!

George was very professional and courteous. He showed up within my appointment window and was able to do the job in a timely manner. I also purchased the YELP deal. He cleaned the vent and even helped reattach the pipe because it wasnt attached properly. The booking woman (I cant remember her name) was very sweet and set up was hassle free. I would highly recommend and plan on using them in the future.

I am in procurement and work with so many companies. Most companies today have no idea of customer service. This company is your old fashion customer service all the way. They are professional, courteous, on time and quick to answer any questions. We had duct cleaning performed this past Saturday and all the employees complimented on the cleanliness of the air this morning. Our employees with allergies stated this is the first time I did not have to use her medicine as soon as she got to work. We also had the carpet cleaned and they removed stains that were years old. The carpet looks new now.

They came out in May of last year to clean mold out of my A/C.Judging by the expectation they set for me, I was pleased with their service and the quality of the work.However, they did not tell me that mold could fully grow back after 6 months. This expectation was not set, nor would I have proceeded with $1000 worth of cleaning if I knew that this was possible.Of course, by November, the mold had grown back in my ducts, and the whole house smelled humid when I turned the A/C on.I tried calling them after the holidays to have them come do another inspection which was a mistake because now George is using that against me in my Yelp review.Unfortunately, I work in retail and simply dont have time during the holidays (November-January).It took 3 calls over the course of 1 week to speak with the owner George. He confirmed an appointment, and they sent me a text confirming their arrival between 9 and 11am. It wasnt until 12:30pm that I received a call and a VM saying they were running late.I told them that wed have to reschedule because I left my house at 11am, having not heard from them.If youre in the service industry and youre running late, you call before the service window closes to provide an explanation.If your tardiness causes you to miss an appointment, you reschedule immediately.When I called THEM back a week later (after the winter storm) to reschedule, George blamed me for not being home when they showed up late and told me that they are booked for 3-4 weeks.I told him that his technician didnt call me until a 1.5 hours AFTER our service window.He defended his technicians tardiness and showed no interest in guaranteeing my satisfaction with the service provided last summer.We dont offer a warranty or any guarantees were his exact words.Being that Im not an expert in A/C cleanings, I cant say if its normal for mold to grow back in force within 6 months of a cleaning.But, his attitude towards follow-up and making the situation right for me, the client, was decidedly negative and unhelpful.They had an opportunity to fix the situation and win future business from me.Unfortunately, George did not take my experience seriously and has lost his opportunity to keep me as a repeat customer.There is no blackmail in this situation as George would phrase it. There is simply accountability. If you dont do right by your customers, they will hold you accountable for your bad service by sharing that with other potential customers. That is the entire purpose of peer review platforms such as Yelp and Google. It helps consumers protect one another from service professionals that dont give you the full truth before they charge you a lot of money.If you decide to use them... Good luck!

Just bought a new house and we had George from Lonestar Pro services come to clean our carpets and tile. The previous owners left pet stains that George was able to get out. Our carpet and tile look much better. We were very impressed with the results and the professionalism provided. We will definitely use lonestar pro services again.

Lone star pro services technician was very efficient and helpful with our needs. Best mold remediation in Houston! We have purchased new house couple of months ago and were in need of air duct cleaning and mold remediation. After couple of month we started to feel a lot of allergies and noone could tell us why and what is going on. Over the phone conversation they recommended to call an mold inspector and then call them back for the remediation needs. Inspector found mold inside the air ducts. We used lone star on our previos property and decided to call them again. We collected 3 quotes, lone star quote was about the same. Quality and service worth every penny. We are very happy and looking forward to work with them again.

Tim was our technician and he was very professional and provided us will all or the information we needed to properly care for our home. He explained the process to clean our vents and was very patient answering all of my question. I believe that the price was very fair and unlike other companies I have dealt with in the past I do not feel like I was taken advantage of. I will defiantly use Lone Star Pro Services for my future needs.

My Family had bad allergies, we have 3 dogs. Our carpet was bad. We called sears before and they didnt do a good job. Amost nothing was changed. We decided to give it another shot and choose lone star pro services. Lone star pros did amazing job, carpet cleaning was perfect, all the stains and smell are gone. After the job was done they offered a free inspection on air duct cleaning. A week later I called them back for vents cleaning. And today, the very next day, me and my family have totally different air in the house. We have less allergies. I am so excited and so impressed. I was very skeptic, but not anymore. Gret job. Great service. Worth every penny.

First of all this company is Honest. Edgar came out and removed the smell of mold from my A/C System. I asked him about cleaning the ducts.Edgar told me that this was a new A/C unit and that the ducts were clean. This is true as the entire A/C unit is 9 months old. Edgar new what the problem was and fixed it quickly and at what i would consider a very fair price. From the time they answer the phone to the job being completed they are true service professionals. Do not waste your time with other companies. This one is the best. Update a faint smell returned to my A/C unit. Lone Star Pro Services stood by there warranty with out any question. Edgar returned and retreated the system and the smell is gone. Its hard to find a honest company that has employees that care about there job. Edgar took pride in his job. That is refreshing . Keep up the great work.

Edgar arrived promptly as scheduled and explained the service that I had purchased. I had several tough stains in my carpets that I asked if he could get out and he explained that some were wear traffic stains and other was from some kind of liquid that had spilled. He indicated that a basic steam cleaning probably would not remove the stains and offered a treatment (at additional cost) that should. I agreed and he completed the work. All told I had three rooms cleaned and they looked fantastic when he left. I would use this vendor again.

The technicians were very professional, and polite, and explained the treatment they were performing on my air ducts. I truly appreciate that I received a courtesy call to give me an approximate time of their arrival (this is especially helpful on Saturdays, being a popular errand day). I would definitely recommend this company for air duct and dryer vent services.

Great company and quick response. I called for a quote and was able to get same day service due to my limited availability. Once they arrived they were able to clean multiple rooms in an hour and were able to clean some pet odor areas for me since we have a little one now . The carpets looks brand new and the pet areas are gone . I will absolutely be using them again

Fantastic service and a great company. They were able to identify the issues and take care of them the next day. I had a UV light installed and cleaning of all of the air ducts, covers and intake. The house smells clean and more importantly we can all tell a difference in the air quality.

The Best! If you are looking for prompt and professional service, look no further than Lone Star Pro Services. Edgar called before he arrived to clean the tile/grout in our kitchen. He surveyed the work that was needed and provided a fair quote. He was able to make suggestions for future upkeep as well. I will definitely be calling Lone Star Pro Services again. Thank you!

I do not recommend George at Lone Star. His work was very inferior, but even worse than that he was argumentative and disrespectful. There are so many wonderful, kind perfectionist restoration, drywall and painting men out there. Navarrette’s came out and fixed all of the Lone Star mistakes. I have used them for so many projects, and I am pleased with everything they did!

OUTSTANDING work!!! A fellow named George came out to our newly-purchased house (which was in dire need of deep cleaning throughout). George knew exactly what to do, he got right to work, and cleaned & sanitized our HVAC ducts, pressure washed all the registers, brushed out the dryer vent, then scrubbed the nasty stains & gunk out of the grout on the tile floor throughout the entire house. All of that was done in a single day! We are so impressed with Georges strong work ethic and excellent results that we specifically requested him to return to do nicotine/smoke remediation in the garage where the previous homeowner smoked a lot. My wife and I both highly recommend this company and George.

George is the best.. HONEST.. will not do what does not need to be done.Hired him for a requested repair , after review , said it was best a HANDYMAN could do. I have referred him over the years..and always hear what a great job he as done for them . First met years ago.. and removed the smoke smell from the house.. cleaned the vents..amazing difference. Ended up selling the house and had multiple offers even in 2016.. No complaints of smoke smell. Previous owner had smoke there consistently for 13 years. Strongly encourage having your HVAC vents cleaned often. just can not sey enough. he ROCKS

Great service. Tech showed up and gave me a very detailed description on the services he was going to provide. Finished at the promised time frame and did excellent job cleaning up after he was done. I will definately continue doing business with Lone Star Pro Services.

I’ve uses Lone Star Pro Services 3 times in 3 years. Not a great track record for me as my house seems to spring a leak once a year. But George and his team do a great job of removing water and preventing future mold growth. They also do HVAC services now.

We recently had mold in our HVAC system and it was beginning to spread out the vents throughout our home. Lone Star Pro Services helped make a very stressful situation bearable with outstanding service. They were very transparent and understanding of our situation. I will not hesitate to contact them in the future for any HVAC or remediation needs.

They did a great job!!! I was able to get an appointment next day. They came cleaned my dryer vent. George made sure that my issue was resolved. Very professional. Id definitely recommend them

The best carpet cleaning company in town by far. Got up all my dog stains and poop stains on my carpet. Was not fast at all. Took his time cleaning and scrubbing the carpets very well. Awesome job. Will refer all my friends and family.

Carpets looked great and felt very clean, but stayed wet a little longer than expected. There was no prevacuum or grooming as the website states in their 5-step process - I was a little disappointed in that. Overall we were pleased with the results.- Update - Alex, one of the owners, reached out to us and addressed our concerns. They certainly want to ensure all customers are happy.

I didnt have to do anything since all of the work was outside. I only selected the screen color and density. Lone Star suggested a specific frame color for my home which was excellent. The final installed product is exceptional.

When I came home to see my Condo completely flooded I didnt know where to start. Our HOA and Management companies were not answering- Lone Star Pro Service team led by Josh showed up fast and had a plan. Everything they recommended was accurate and without their help my condo still would probably be flooded- thanks Josh.

Awesome Team,Great Customer Service, Very Informative and In Depth Knowledge. Technicians are very professional and experienced. I will recommend this company for all your home services. They did my Airduct Cleaning and Disinfectant Treatment, and my whole house tile cleaning.

We had a service done by this company and it was perfect! Tile floor cleaning and AC/Heater vents cleaning were done with a highest quality and knowledge. George was extrimly friendly. Thank You! I do recommend this company!

Excellent company for air duct cleaning, carpet steaming, tile cleaning, and other services! I used them personally and also for my buyer and seller clients. Top notch, good quality, good service and communication good prices! Highly recommend!

Because of the work, and the trust I have in these guys, this will be the only company I ever have A/C cleaning services done through. Highly recommended, professional, young & local start up. No more carbon footprints as they utilize technology & email for scheduling + invoicing.

Great, family run business. Alex, one of the owners, stopped by to give an estimate on tile and grout cleaning. I also booked a couch cleaning for the following day. Will definitely be using in the future and recommending to all!

These guys come in with their own steam plant van plus and all the cleaning gear you may require. Top notch work in all aspects. Personnel - on time, professional and polite, especially Egor, who explained all aspects of cleaning. Got a 2 store house in Spring, TX and needed a clean-up of light color carpet and furniture - very satisfied with the results and value.

Alex was a true professional and explained everything thoroughly. I am very satisfied with his work and I am sure this will help with our allergy problems for me and my family. I was so impressed that I purchased the extended plan for the future and hope this will take care of our allergy problems for a while.Cordially, T.segovia

Recently had Lone Star Pro Service come out for my a.c. unit based on so many good reviews. I will agree, they are top notch, very professional, good prices with quick response. Will definitely use them in the future.

Reached out to Lone Star Pro again - for a smaller scope dyer vent cleaning this time. I was scheduled for an appointment fairly quickly with no issues. Highly recommended.

George is very professional for cleaning our carpet. Carpet is really clean after cleaning. He is very nice and followed the schedule. Great job.

Fraud Alert!!! I bought the special on Groupon for the air duct cleaning, he showed up on time and was professional in the beginning. He stated he needed to take pictures of the vents, he informed my wife and I initially that their was mildew or mold in the air ducts, so he would have to treat it first and that he stated it would be $405 for the treatment but still having paid for the Groupon spl that was also charged to clean the vent. In which he stated it would be 2 weeks after treatment that they could be cleaned, which I understand there is a process but I paid for two separate service from his company. So after 15 mins of spraying whatever chemical in one vent... in which his contract stated all vent air ways would be treated. I asked, so when will you be back to clean the vent, which is the only reason I invited him into my home, he tells me it will be a additional charge and tried up sale me on additional services, but if you cant do what I paid you for. You cant do anything else for me. All Im saying is buyers beware... their to many other reputable companies to be ripped off by by a wolf in sheeps clothing!!!

We need carpet and tile cleaning. George is very good. Helped to clean up and redo the job. He knows his job and very good at it. Would like to work with him again.

Just had work completed to get rid of mold in my vents. George was professional, answered all the questions I had, great pricing, did not try and nickle and dime me by trying to sell me services I did not need. I definitely recommend him for all needs.

George was very honest and patient in explaining every steps of the process. He did a great job and even came back to install our UV lights for free!

This Restoration company was outstanding to work with. They were professional and did quality work. We were very happy with the finish product. I would highly recommend CPR24 Restoration.

Lone Star Pro Services did an outstanding job! He went above and beyond fixing my dryer vent. I would highly recommend them!

Very good company. Professional, polite, informative. They did great job with our carpet. I would definitely recommend them to anyone.

Thank you very much. Very great service on carpet cleaning and dryer vent cleaning. Will defenetly call for Lone Star Air duct Duct cleaning.

They did so well on the tile floors kitchen , breakfast, laundry, bath etc. that we had to have them do the foyer and mainhall that didnt look bad before. They retailed a shower wall.too. Nice people, convenient times for us.

I can honestly say they did quality work at my house I had some mold in my restroom in the walls they did great with that and left everything very clean everyday they left and returned and the technician took his time cleaning my air ducts I was satisfied with the quality ! And with me quailty work is important

Very professional service and fair price. The technician Edgard is a very nice and professional person, he explained everything to me and also complied with the safety and sanitize measures to work at my place.

Great job, good price, everything is done in time with high quality and according to my expectations.I recommend everybody LoneStarProServices because they are true professionals.

My carpet looks amazing & believe me it was in pretty rough shape!! I’m very pleased!! I will be using this company again for my tile!!

Alex was very professional and helpful. He took pictures to show me the problems and was in and out within an hour. I look forward to working with his company again in the future.

Awesome company, friendly and professional.I returned home to a broken pipe and mold everywhere. Lonestar was great in restoring my home.

Very great job on my rental property in Chicago. Cleaned air ducts me dryer vent.

LSPS were very professional and quick to get the job done. Even beat a competitors quote as they promised.

Very polite and professional, helpful. Was able to get an appointment quickly and price was reasonable. Highly recommend.

Professional, thorough and timely service. Highest recommendation!

Did thorough work and kept the cost down for us

Very polite, patient professionals provide great service for reasonable price. Highly recommend!

Very fast and experienced. Will do more business with Lone star in the future.

Very informative. Got here on time and very professional. Showed me everything that was wrong and did not attempt to force me to do extra.

Very good job by George & his assistant. Very approachable & very professional.

Showed up on time, did the job quickly, no problem.

Lonestar Pro was very thorough with viewing the damage in my home. I really appreciated the hospitality and concern that was shown to me and my family. Thank you Lonestar Pro!!!!!

Must have paid people to give your reviews. company scheduled me, cancelled it 2 hours before it was to start (at 6 am mind you), rescheduled and they didnt show, didnt call me to explain and their 888 number must be bogus as it never picks up odd returns calls. waiting to see what happens next: who to contact, complain to? checking Groupon policy per this kind of incompetent scam, at least in Portland OR.

Fast service and on the spot with what was going on found black mold in my downstairs vent! JC.

The technician was knowledgeable about the problem and knew how to fix it.

Great service great work

Great Service!

Love this place